Responsible Gaming at 7wine — Your protection is our priority
7wine believes that online betting should be enjoyable, not addictive. We place the highest importance on every player's mental wellbeing and financial safety, and we provide all kinds of protective tools.
Our Commitment
7wine always puts player protection above business.
21+ Age Rule
At 7wine, only individuals aged 21 or older may open an account and place bets. Registration by minors is strictly prohibited, and age is confirmed during the verification process.
21+ RequiredSetting Deposit Limits
You can set your own maximum daily, weekly, or monthly deposit limit. It is not possible to exceed this limit — your budget stays in your control.
Budget ControlTime-Out Feature
If you feel you need a short break, temporarily close your account for 24 hours up to 30 days. No betting or depositing is possible during a time-out.
Temporary BreakSelf-Exclusion
If you need a longer break, choose self-exclusion. You can close your account for 3 months, 6 months, or permanently. This decision takes effect immediately.
Long-Term Protection24/7 Support
If you have any problem with gambling, contact our Bengali-speaking live chat support team at any time. We are ready to help without judgment.
Always Here for YouGaming History Review
You can view a complete history of all your betting activity, deposits, and withdrawals at any time. Reviewing your own behaviour is the first step toward responsible gaming.
TransparencyWhat is responsible gaming and why does it matter?
Online betting is a form of entertainment, but it can become a problem if control is lost.
The Core Principles of Responsible Gaming
7wine believes that online betting can be an enjoyable leisure activity, but only when done in a controlled and mindful way. Responsible gaming means playing purely for entertainment — not trying to recover losses, not betting beyond your means, and keeping full control over your time and money.
Many people in Bangladesh enjoy betting as part of their entertainment. 7wine wants to keep that enjoyment safe and ensure that no player faces financial or mental harm. That is why we have developed multiple protective tools and encourage players to use them.
Remember, betting is not a source of income — it is entertainment. Winning is not guaranteed and there is always a chance of losing. So before placing any bet, ask yourself: if I lose this money, will it affect my daily life? If the answer is yes, it is better not to place that bet.
Warning Signs of Problem Gambling
If you notice any of the following signs, contact support right away:
- Continuously betting to chase money you have lost
- Being unable to stop betting or feeling restless
- Prioritising betting over family, work, or studies
- Borrowing money for betting or spending money secretly
- Lying about or hiding your betting
- Betting to escape stress or loneliness
Healthy Betting Habits
- Set a budget in advance and stick to it
- Never bet with borrowed money or money set aside for bills
- Do not think of betting as a way to earn income
- Take regular breaks and check in with how you are feeling
- Spend time with family and friends
How to use the protective tools
These tools are easily accessible in your account settings or can be activated through the support team.
| Tool | Description | Time to Take Effect | Reversibility |
|---|---|---|---|
| Deposit Limit | Set a maximum daily, weekly, or monthly deposit amount | Immediate | Can be changed after 7 days |
| Loss Limit | Betting will stop if you lose more than a set amount | Immediate | Can be changed after 7 days |
| Session Limit | Set a time limit on how long you can play in one session | Immediate | Can be changed after 24 hours |
| Time-Out | Temporary break from 24 hours up to 30 days | Immediate | Automatic when the selected period ends |
| Self-Exclusion | Account closure for 3 months, 6 months, or permanently | Immediate | Review after the selected period |
How to Activate
- Log in to your 7wine account
- Go to the "Account Settings" or "Responsible Gaming" menu
- Select your preferred tool and set your limits
- Confirm the change — it will take effect immediately
- For any issues, get help via live chat
Protection for Minors
Registration by anyone under 21 is strictly prohibited at 7wine. If you have younger members in your household:
- Keep your device and password secure
- Do not leave your device unattended while logged in to your account
- Use parental control software
- Hide notifications from betting apps
Financial Safety and Limits
Full transparency is maintained at 7wine regarding deposits and withdrawals.
Deposit and Withdrawal Policy
At 7wine, the minimum deposit is ৳100 and the minimum withdrawal is ৳1,000. Transactions can be made easily with bKash, Nagad, Rocket, and Upay. Withdrawal requests are typically processed within 30 minutes to 3 hours.
As part of responsible gaming, we advise you to set a clear budget for how much you can spend on betting each month and enter that amount as your deposit limit in your settings. This will protect you from unintentional overspending.
If you have any confusion about the wagering conditions of a bonus or promotion, our support team is always ready to help. Transparency is the core foundation of our policy.
Minimum Deposit
৳100
For every payment method
Minimum Withdrawal
৳1,000
Through a fast and secure process
Withdrawal Time
30min. – 3 hours
Typical processing time
Payment Security
SSL Encryption
All transactions are secured
Responsible Gaming FAQ
Find answers to common questions about responsible gaming here.
How to Get Help
We are ready to help without judgment for any issue related to betting.
Live Chat Support
Our Bengali-speaking support team is available 24 hours a day, 7 days a week. Get an immediate response for any questions or assistance related to responsible gaming.
Email Support
You can reach us by email at [email protected] — explain your situation and we will respond as quickly as possible.
FAQ Page
Find answers to common questions on our detailed FAQ page. Many issues can be resolved there, and it also explains how to use the tools.
Remember — seeking help is a sign of strength
Gambling addiction is a health issue and there is nothing to be ashamed of. If it feels like betting is getting out of control, get help today. Our support team will help you take the right steps while maintaining complete confidentiality. Your mental wellbeing and family relationships are worth far more than any bonus or win.
Enjoy safely — start responsible
betting at 7wine
Use our protective tools and keep entertainment just that — entertainment. Whether it's cricket, slots, or casino — participate responsibly in everything.